Terms of Service
Welcome to Pretty Rad Store! By accessing or using this site, you agree to comply with our Terms of Service, along with any other policies linked within. If you do not agree, please refrain from using our site.
1. General Terms By using this website, you confirm that you are at least the legal age of majority in your state or region, or have obtained consent from a guardian to use the site.
You agree not to use our site for unlawful purposes, including transmitting harmful content. Any violation of these Terms will result in immediate termination of services.
2. Postal/Courier Services We recommend paying extra for "Signature on Delivery" if you’re concerned about parcels being left unattended. Once dispatched, we are not responsible for missing items, though we’ll assist with tracking.
Free Shipping/Returns:
We offer free standard shipping for orders over $150. However, for returns, a $10 shipping fee will apply for the original shipment, and return shipping is at your expense. Please keep your tracking number.
3. Product Information Product descriptions and prices are accurate to the best of our knowledge but may be subject to change without notice. We do not guarantee the quality of products will meet your expectations.
4. Billing & Account Information You agree to provide accurate billing and shipping details. We reserve the right to refuse any order at our discretion, including orders that appear to be placed by resellers.
5. Third-Party Tools & Links We may offer access to third-party tools or links. We do not control or endorse these and are not liable for any issues arising from their use.
6. User Comments & Feedback If you submit feedback, we may use it in any manner without obligation. You’re responsible for the accuracy and legality of your comments, and we reserve the right to remove offensive content.
7. Privacy Your personal information is governed by our Privacy Policy, which can be viewed on our website.
8. Errors & Omissions We’re not responsible for any errors or omissions on the site. Prices and product availability are subject to change without prior notice.
9. Prohibited Uses You may not use this site for unlawful, abusive, or malicious purposes. We reserve the right to terminate access for violations of these Terms.
10. Limitations of Liability We don’t guarantee the service will be uninterrupted or error-free. In no case will Pretty Rad Store be liable for any indirect or consequential damages, including lost profits.
11. Indemnification You agree to indemnify Pretty Rad Store against any third-party claims arising from your breach of these Terms.
12. Termination We reserve the right to terminate services if you breach these Terms, with or without notice.
13. Governing Law These Terms are governed by the laws of New South Wales, Australia.
14. Updates to Terms We may update these Terms from time to time. It’s your responsibility to review them periodically. Continued use of the site means you accept the updated terms.
15. Returns, Exchanges & Store Credit Policy
At Pretty Rad Store, we are happy to offer exchanges or store credit in the form of a gift voucher lasting up to 3 years for eligible items. Please note that we do not offer refunds for change of mind or incorrect fit only exchange/gift vouchers.
Please review the following conditions before making your purchase:
Exchanges & Store Credit: Items can be exchanged or returned for store credit within 14 days of purchase. Store credit will be issued as a gift voucher, valid for 3 years.
Refunds: We do not offer refunds for change of mind or incorrect fit. Refunds will only be issued if the item is deemed faulty by the supplier, in accordance with Australian Consumer Law (ACL). In all other cases, a store credit will be provided.
Condition of Items: To be eligible for an exchange or store credit, items must be returned in their original condition, unworn, and with tags still attached.
For further questions, please contact us at info@prettyrad.com.au.